Shipping costs have been a pain in the neck for everyone since the beginning. For us, because we didn’t want to do as everyone else and put a standard price for shipments outside Spain and Portugal, and for you, because our failure to find a simple solution that allowed us to give each backer a clear price according to the parcel’s weight and country of destination.
This is not an easy problem to solve and the three options every crowdfunding campaign face are:
- Don’t make international shipments and be exposed to public stoning.
- Offer you a high price, but realistic according to the shipping costs to an undetermined number of countries where we should send the boxes and quite a number of rewards, and be flayed to death.
- Offer you a price all international backers would consider fair, but below a realistic cost, and risk the economic viability of the project, sacrificing us in the process as so many times has happened before with other campaigns.
None of them is really appealing, are they? We don’t think so, and that’s why we used the shipment costs calculator on our online store, which is adjusted to calculate the exact weight of each miniature, each component and give the right price to take the goods to your front door whether you live in Melbourne, Córdoba or Quebec. It didn’t work either; you wanted it to be simpler and we understand it.
How do shipping costs work with Heroquest
For starters, here you are a chart with the approximated costs to send up to two basic Heroquest 25th Anniversary boxes (yes, two, funny thing about minimum weight) to Spain and Portugal, Europe and the rest of the World. These are quite accurate amounts, but we are still working to get better prices from the courier companies and, if we are to move bigger volumes of goods we think we can lower the prices even more.
That’s why we are not charging any shipping costs until the end of the campaign. Then, and only then, we will get in touch with each of you to confirm what do you want to receive exactly for your contribution, and to fix the unique, exact, personal and final amount of your shipping costs.
So rest assured, you can forget this issue. Leave it to us.
One more thing: We turn a cost into a gift
In spite of our best efforts to lower shipping costs to a minimum level, the goddamn little ones are still there. But we have good news: when all this process is over, we will give you a gift voucher for their total value, which you will be able to use from next Christmas on our planned online Heroquest store. How does this sound to you