Frequently Asked Questions
The Game
In what languages will the game be available?
Heroquest 25th Anniversary will be available in English, French, German, Italian and, of course, Spanish. Every component with written text, such as the rulebook, the adventure book, the character sheets and all types of cards will be in the language you choose (from the ones before listed) when we get in touch with you at the end of the campaign.
We will study the possibility to add more languages to the list, depending on the number of petitions we get for each one, but we can’t promise anything.
What’s in the basic box?
Have a look at the components list.
How will the miniatures be?
The figures will have the standard Gamezone® miniature size of 28mm/30mm. This way is a sure way that they will also be compatible with other popular miniature games.
Plastic Resin is a high quality material with and extraordinarily high degree of detail, making for a clear and clean finished product. The presence of bubbles, common in all resins to a larger or smaller effect, has been practically eliminated through the modeling process. The final weight of the miniatures is lighter. More info here.
The bases are round and transparent; being round helps with easier figure movement across the board and the transparency of the base allows players to effectively see the floor of the map their characters are standing on. The figures will be different colors the same as the miniatures in the original box set.
Crowdfunding Campaign
What happens if, for whatever the reasons, Gamezone is not able to take the project forward?
Even if the Lánzanos terms of use didn’t force us to fulfill our duty to our backers, giving them the rewards they have already paid for, our commitment to you is utterly total. By receiving the money from the crowdfunding campaign we have only two options left on the table: complete the project, or give the money back to the backers in the unpleasant event that we really couldn’t see it done.
About shipping costs and gift vouchers
We are not charging any shipping costs until the end of the campaign. Then, and only then, we will get in touch with each of you to confirm what do you want to receive exactly for your contribution, and to fix the unique, exact, personal and final amount of your shipping costs. For more information, see this post from our blog.
I supported the campaign before midnight on tuesday january the 7th (central European time) but I haven’t received any confirmation from Lánzanos and/or any charge has been made. Will I receive both Bold teenager miniatures for free?
Yes. Lánzanos has had some heavy traffic issues these past days, but you can be certain that you will receive your Christmas present.
I am going to order two (or more) game sets. Can I have two funder names written inside the box?
Yes. As a project funder your name will be inside the box. We will send you a form after the campaign ends, where we will ask for your name and surname (or nickname) that you want us to use and, if you have bought more than one boxed set (as a present, for example), you will be able to include more than one name.
Payments
Can I order more than one game boxes?
Yes, and it is not necessary to create another account or do anything weird at the Lánzanos website. Just multiply the desired pledge level by the number of units you want, and type the total amount in the corresponding box. For example, to get two copies of the Basic Game you would have to enter 130 euros (65 x 2), select the 1st Level Pledge in the reward selector, and leave us a comment in the last text box explaining what do you want.
You can also make any pledge levels combination, such as contributing 175 euros (110 + 65) and select the 3rd Level Pledge to get two Basic Game boxes, a 15 adventurers Extra Bundle and all the Rewards unlocked for one of the boxes.
When will payment be made?
As our project has already reached 100% of the funding needed to make it real (actually, we have already passed beyond 200%… again, thank you all!), payment will be immediate. This is different from the way other crowdfunding platforms, such as Kickstarter or Indiegogo, work and, as usual, it has both some pros and cons. You will find detailed information about this subject in section 6 of Lánzanos FAQs.
Can I cancel or modify my support?
Yes, at any moment even if payment has already been made. But bear in mind that this is not an automatic process and you will have to ask for it directly to Lánzanos using their contact form. If what you want is to modify your pledge, to ask for more copies of the game or include the tasty rewards we are working on, for example, Lánzanos will cancel your previous pledge so you can make a new one.
I chose Paypal as metod of payment and still nothing has been charged
Don’t worry, it is very normal. PayPal payments will start being processed in a very short time, and from then on payment will be immediate for all new backers no matter what payment metod they choose.
